Thanks for writing to share your thoughts about our product. We apologize that you are disappointed with this change. We understand that taste is highly individual preference. Before introducing our products, they are subjected to extensive consumer taste testing. Products are then reevaluated on a regular basis, and formulation changes may occur.
We will forward your comments to the appropriate staff, and you will be receiving a complimentary coupon selection for products from the Unilever Bestfoods family of brands.
Best regards,Your friends at Wish-Bone
First of all, you are NOT my friends anymore, okay Wishbone? And if you understand that taste is "highly individual preference", which by the way I don't even think is proper grammer, than why would you not keep regular Italian and have the extra spices thing as a separate product? And who are these consumers that you're testing it on? Monkeys? Have they been eating your salad dressing for 15 years? I doubt it. (as to the shitty grammar, I asked Pamie if that was as bad as I thought it was, and she pointed out that the person writing this probably hasn't had to write a letter like this in his entire tenure with Wishbone. He was probably so excited to get my complaint that he just strung his 3 most official sounding words together and hoped it would work out)
And by the way, I made it clear it my letter that I was uninterested in the other products from the "family of brands". That was the whole point of my letter! The rest of your shit sucks! Apparently, not only do the people at WishBone not know how to put sentences together properly, they also failed the reading comprehension portion of the SAT's.
Meanwhile, my whole world is turned upside down. I have to find a new salad dressing through trial and error, do you understand how expensive that is? I've got 4 bottles in my fridge right now, all duds, and I'm out 13 bucks!
Damn you, Wishbone, damn you and your extra herbs and spices!